Holiday opening hours and support
Find out more about support, activities and opportunities to connect with others and have fun during the holidays.
Opening hours
The University will be closed Thursday 17 – Tuesday 22 April 2025.
Friday 18 and Monday 21 April are UK bank holidays.
Many businesses and services will either be closed or have amended hours over the holiday period.
Some core University services will be available during this time, but the majority of staff will return to work on Wednesday 23 April.
Before making plans, or heading out, check holiday transport timetables/opening hours and buy food and other supplies in advance.
Events and activities
Find a programme of out-of-term activities on our Leeds and You pages and on LUU Engage.
These pages will continue to be updated with new events and activities so make sure you keep checking back.
Study spaces
Check the opening hours for our libraries and galleries on campus.
You can also use Spacefinder to find alternative study spaces on campus, along with their opening hours.
Prayer spaces
The Emmanuel Centre will be closed from Thursday 17 – Tuesday 22 April.
An out-of-hours chaplain phone service is available to offer support during the closure period. Phone the out-of-hours chaplain: +44(0)7780 613862.
The Green Room and the prayer space in the Chemical and Process Engineering Building will both be closed from Thursday 17 – Tuesday 22 April.
Temporary prayer space and prayer mats will be available in the Laidlaw Library from 9am to 5pm between Thursday 17 – Tuesday 22 April, in the Weston Room on the ground floor and in the faith room on Level 3.
Support services
Student Information Service
The Student Information Service, including the helpline, will be closed from Thursday 17 April to Tuesday 22 April 2025 and will reopen at 9am on Wednesday 23 April.
Emails received during the closure period will only be read and responded to once the helpline re-opens.
Emergency support
If you need emergency support, phone the Security Service on +44(0)113 343 5494 or +44(0)113 343 2222. You can also video call the Security Service on Whatsapp: +44(0)7876 866747.
If you need immediate support or help, consider calling 999, or if you are on campus or in University residences, phone the University’s Security Service on +44(0)113 343 2222.
The Security Service can help you with a range of issues from lockouts to crime prevention advice. If you have an issue during the closed period and don't know who to contact, get in touch with the Security Service and they will help or direct you to the right person.
- Find out what to do in a crisis or emergency.
- Access support on the SafeZone App.
Wellbeing services
The Student Counselling and Wellbeing Service, the Harassment and Misconduct team and Disability Services will be closed from Thursday 17 – Tuesday 22 April.
If you need mental health and wellbeing support during the holidays, check out the Mindwell and StudentSpace guidance. Support is also available from:
- Mindwell – Leeds Mental health services.
- Togetherall – Free online peer and professional support is available to our students 24/7, 365 days a year. It’s anonymous, so no one will know you’ve chosen to use it unless you tell them.
- Student Space – A national support service from Student Minds offering telephone, webchat and text-based support through the day and during evenings and weekends.
- West Yorkshire 24 hour mental health helpline – Confidential support, advice, information and guidance for anyone concerned about their mental health and is available 24/7. Trained telephone advisors will provide support for people who need someone to talk to. They can also refer people to services for further help. Call the West Yorkshire helpline: 0800 183 0558.
- While the Harassment and Misconduct team are away, you can find information about support from local and national services with our support articles.
Chaplaincy support
An out-of-hours chaplain phone service is available for pastoral support during the closure period. Phone the out-of-hours chaplain on +44(0)7780 613862.
IT support
The IT Service Desk will be closed from Thursday 17 – Tuesday 22 April.
We have a basic out-of-hours phone service which will be available 24/7. Phone the IT out-of-hours service on +44(0)113 343 3333.
It will still be possible to log tickets with the IT Service Desk, which will be looked at when the University reopens.
IT self-help and logging a ticket
Get self-help and find tips and information here on the IT website. You can also chat with Falco, IT’s 24/7 chatbot. You will need to be logged in to get the most from the IT website.
Find out how to log a ticket or to request something new.
Find out more information about what do when the Service Desk is closed.
Help with digital education systems
All digital education systems will be monitored to ensure service provision during this period.
Healthcare support
If it’s an emergency and you need to call an ambulance, dial 999 from your phone.
If you are ill but it’s not an emergency, read through the advice on National Health Service (NHS) website. If you don’t have internet, you can dial 111 from your phone to speak to someone.
Find out more information about where to get healthcare.