Help in an emergency
If the emergency is on campus or in university accommodation, call the University Security Services emergency number: +44(0)113 343 2222.
Their phone line is open 24 hours a day, seven days a week.
Emergency services
- If you need to speak to the police, fire department, or ambulance service, phone 999.
- For medical emergencies, go to the nearest accident and emergency department (A&E) in a hospital.
Mental health emergencies
- Call the NHS on 111. Their phone line is open 24 hours a day, seven days a week.
- Talk to your GP – ask for an emergency appointment at the doctor’s surgery where you are registered.
- Call the Leeds Crisis Assessment Centre: 0800 183 1485. Their phone line is open 24 hours a day, seven days a week.
Services you can talk to
Connect Helpline
Connect is a phone and online support helpline for people living in Leeds. The service provides emotional support and information for people in distress.
They are open Monday to Sunday, 6pm to 2am.
Deaf Connect Helpline
Deaf Connect provides emotional support with BSL trained staff through Facetime/Skype/Glide.
They are open Monday, Wednesday and Saturday, 7pm to 11pm.
Leeds Nightline
Leeds Nightline is a confidential and anonymous telephone and instant messaging service for students. They are open Mondays, Wednesdays, Fridays and Saturdays, 8pm to 8am.
Samaritans
Samaritans are available to respond to calls and emails about anything that is troubling you, no matter how large or small the issue feels. They are open 24 hours a day, 7 days a week.
Student Space
Student Space is a student-focused support service.
- Email Student Space: students@themix.org.uk
- Text: send ‘Shout’ to 85258
Togetherall (online mental health service)
Togetherall is an online mental health service that is free for University of Leeds students.
It is available 24 hours a day, 7 days a week.
West Yorkshire 24 hour Mental Health Helpline
West Yorkshire Mental Health Support Line provides confidential support, advice and information for anyone who is concerned about their mental health, or is worried about a family member or someone they care for.
The service is for anyone aged 18 and over who is registered with a Leeds GP.
Places to go for crisis support
Dial House
Dial House is an out-of-hours Leeds service for people in times of crisis. Visitors can relax and have an hour of one-to-one support from crisis support workers.
Dial House @ Touchstone
Dial House @ Touchstone offers culturally sensitive, out-of-hours mental health crisis support. The staff team is of diverse heritage and works in a trauma-informed and survivor-led way.
Here For You
Here For You is an out-of-hours service offering face-to-face support for anyone feeling down or struggling to cope with their thoughts.