Mitigating circumstances

Student Counselling & Wellbeing Service - Coronavirus (COVID-19) Update 20.03.20

SCW@LUU same day support will reopen from Monday 30th March 2020. This service will now be offered through remote online support by telephone, email and /or by Zoom.  

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If you miss an exam or feel that how you performed in an exam or assessment was affected by illness or other challenging circumstances, you need to inform your parent school as soon as possible.

This only applies to taught assessments. 

What are mitigating circumstances?

Mitigating circumstances are normally exceptional, short term, unforeseen and unpreventable events that may have a significantly disruptive effect on your ability to study. These events are over and above the course of everyday life, and normally outside of your control, and may affect your ability to attend lectures, prepare for seminars, complete coursework, revise for and attend examinations.

Guidance notes on mitigating circumstances (Word) are available to clarify the different types of adverse events considered by the University to be mitigating circumstances.  The guidance notes also set out the mitigating circumstances process in detail.   

Where you have requested reasonable adjustments and find that they have not been effective, or have not been put in place in time (particularly at the start of the year), you can also submit an application for mitigating circumstances where your studies have been impacted. It is accepted that, sometimes, it will take time to get the right support in place, for example in terms of examinations, and you should feel able to bring this to the attention of your school when it has affected your performance.  

If you experience a change in your circumstances which affects your ability to study to an extent that the adjustments put in place are not sufficient, or cannot fully mitigate the impact of disability, you should contact Disability Services for advice and further support.  A request for mitigation should also be considered. You will be required to provide evidence to support such claims.

How should I apply for mitigating circumstances? 

You should contact your Parent school as soon as possible to explain the situation and seek guidance.  Applications for circumstances you feel have affected specific pieces of coursework or examination preparation/performance should be lodged within 5 working days of the submission deadline, examination date or by the deadline published by your school.  You may also need to consider how to provide evidence for your application, which may require obtaining medical evidence. 

If you have mitigating circumstances and are unable to obtain supporting evidence at this time, due to the current coronavirus situation, please contact your school for further guidance.

You must complete the Mitigating Circumstances form (Word) and submit to your Parent School. All mitigating circumstances claims should be submitted to your Parent School, even if the module you are claiming for is taken in a different School.