What to do if your arrival is delayed
We understand that sometimes journeys can be unpredictable, and delays can happen for reasons that are outside of your control.
Follow our advice to ensure you’re taking all the necessary steps to keep relevant services and school staff informed of your plans.
Steps to take
If your planned journey will be delayed (for example, because of problems with your visa), you’ll need to:
1. Ask your school for permission to arrive late
You are expected to arrive in Leeds by the start of term, and in time for your school induction and course start date/first day of teaching.
If your arrival will be delayed, contact your school as soon as possible. You’ll need to get permission from your school to arrive late, even if you have already contacted another department of the University.
Whether you get permission to arrive late and when you need to arrive depends on your programme of study, so each school may decide differently. For example, some programmes have practical sessions or other parts of the course that students can’t catch up on if they arrive late.
Please don’t travel to Leeds unless you have received approval from your school to arrive late.
2. Book arrival support
Email the International Welcome team at internationalwelcome@leeds.ac.uk to ask for our airport pick-up service to be provided on your arrival date. Please include the delayed arrival permission you have received from your school as part of your request. Find out more about arrival support services.
- Check your visa vignette is valid for your travel date
If you need to change your travel arrangements and the ‘valid to’ date on your visa vignette has expired, you’ll need to apply for a replacement vignette.
- Inform your accommodation provider
If you’re staying in University accommodation, email the Accommodation Office: accom@leeds.ac.uk or phone the Accommodation Office: +44 (0)113 343 7777 to let them know about your plans.
If you’re staying in private accommodation, contact your provider to let them know about your delayed arrival.
Support if your journey is delayed
If you have any questions on how your delayed arrival might impact your first weeks at Leeds or other questions about student life, contact our Student Information Service.
Save important emergency contact details on your phone before you travel. Please also check our visas and immigration information.
You can access orientation support whenever you arrive by using our orientation resources page and checking our latest orientation schedule.