Register for an appointment on campus
New 2021/22 students may complete a self-referral form for appointments once they have arrived in Leeds and started their formal induction to their course.
In the meantime you may access togetherall, Student Space and services local to you. For further information about Counselling and Wellbeing support at the University of Leeds please email our reception team on firstname.lastname@example.org for a New Student Information Pack.
The Student Counselling and Wellbeing Service remains open with all support now being offered remotely by Zoom.
Students seeking same day support for their mental health and wellbeing should request a Drop-In session by emailing us at email@example.com.
Students who would like to register for an appointment should complete our online registration form via the Student Counselling and Wellbeing Hub. Registration forms are reviewed daily and students will be contacted with the offer of wellbeing, counselling or mental health advisor support.
Please note: Remote/online support is not appropriate where students are experiencing thoughts of self-harm or suicide. If this is the case students must contact their local GP and/or Crisis team as a matter of urgency.
For up to date information regarding the University’s response to COVID-19 including up-to-date guidance for managing your emotional wellbeing please see the Univerisity’s coronavirus website and Student FAQs.
WHAT HAPPENS AT THE FIRST APPOINTMENT?
Your first appointment will last between 30 and 50 minutes, and give you a chance to explore in more detail your current situation, what is causing you difficulty, and how to move forward. It will be a collaborative activity and designed to empower you to identify and then bring about the kind of changes that you seek.
WHAT HAPPENS NEXT?
At the end of the appointment, the practitioner will help you identify actions that you can take – this may be suggesting tasks you could do, directing you to useful resources or, where appropriate, referring you to another professional, service or agency. You may be offered a follow-up appointment to see how you have progressed. For many people this brief intervention is all that is needed to help get them back on the right track.
For other people, further appointments are appropriate. If you are referred for counselling, you may be offered up to four more sessions. This may be with the practitioner you saw for your first appointment, or it may be with a different person. You will then see that same person for all your sessions. It is likely that there will be a short wait for this; possibly up to 3 or 4 weeks at busy times of the year. We work as members of a team and if it emerges that a different support is more appropriate to your needs this will be discussed with you and you will be referred to an alternative practitioner.
MISSED OR CANCELLED SESSIONS
There is a heavy demand for all of the services within Student Counselling and Wellbeing, so if you are unable to attend a session please cancel your appointment giving as much notice as possible. You can do this by email and we will do our best to offer you an alternative appointment if the cancellation is due to illness or other exceptional circumstances.
If you wish to cancel, please contact us at firstname.lastname@example.org
DO I HAVE TO PAY?
No. For all University of Leeds students, Student Counselling and Wellbeing is a free service.
We have extensive experience of the issues and difficulties that members of our community face while studying, and encourage you to talk to us if you are unsure what to do or where to turn for help. We offer single session consultation appointments, mental health and wellbeing support, face-to-face and online counselling, groups and workshops, meditation, and a range of self-help resources including togetherall and downloadable MP3s. We're open Monday to Friday all year round except weekends and University closure periods such as bank holidays, Easter, Christmas and New Year.
If you have a moderate to severe and enduring mental health difficulty, diagnosed by a psychiatrist or secondary services, and would like to register to meet with a University Mental Health Advisor, please complete our registration form via the Student Counselling and Wellbeing Hub.
Please remember to make an appointment to see your GP if you are concerned about how you are feeling. Register for Leeds NHS counselling and psychotherapy services.
We encourage you to talk to your school if your current difficulties are impacting on your studies, either your Personal Tutor, or Student Support Officer.
The Student Counselling and Wellbeing service is a multi-professional team of Counsellors, Mental Health Advisors and Wellbeing Practitioners offering a range of services to support students during their time at the University of Leeds.
If you wish to contact us, email email@example.com or phone us on 0113 343 4107.
Student Counselling and Wellbeing do not provide crisis or emergency services. Find out what to do in an emergency.
If you need help or advice before you get an appointment we encourage you to explore the following wide range of resources available:
- NHS self-help leaflets: Booklets addressing various mental health difficulties
- CCI Health: Self-help workbooks looking at perfectionism, procrastination, social anxiety, low mood
- Get self-help website: Information, education and worksheets on various mental health and self-care issues
- Mindwell Leeds: Mental health information for people in Leeds. Self-help information, local services and advice on helping others, including crisis
Other Support Services at the University
The team offer free expert, confidential and independent advice to all students. They offer support with a wide range of difficulties, including: grants, plagiarism, crime, complaints, housing. They can be found in the Union Foyer.
Expert, confidential and independent advice for all University of Leeds students. Disability funding and advice given. Disability Services reception is in the lower floor of the Chemistry West Building, and is accessible.
Workshops and one to one advice given on a wide range of academic issues, such as exams, groupwork and presentation skills. Online resources available.
0113 343 50571
Drop in visits and appointments offering faith, spiritual and non-faith based support.
University Community Police Officer
PC Charlotte Maude
External Therapy Services
0113 843 4388
Improving Access to Psychological Therapies. NHS Primary Care Mental Health.
You can make a self-referral online.
The Market Place, Leeds City Centre
Counselling for up to 23 year olds. Offer short-term crisis counselling for people up to the age of 25. Open to self-referrals.
Listening service: 0113 380 1381
Information service: 0113 380 1380
Term time, confidential and anonymous non-advisory telephone listening and information service for students. Open term time, every night from 8pm to 8am.
Leeds: 0113 245 6789 (local call charges apply)
National telephone: 116 123 (this number is free to call)
0113 260 9328
If you are struggling to feel safe, you can access Dial House. It is a place of sanctuary open 6pm–2am Friday, Saturday, Sunday, Monday and Wednesday evenings. Visitors can access Dial House when they are in crisis.
NHS Crisis Team in Leeds
0300 300 1485
Self-Referral Contact: 07760 173 476
They offer a non-clinical alternative to A&E, to reduce distress and work with people to resolve or better manage crisis.
They offer one-to-one support and also a social space, where refreshments and hot food will be available.
If you are concerned about anything related to your mental or physical health; please visit your GP.
0113 343 4107
GP surgery for University students. 4 Blenheim Walk, LS2 9AE. Go to register or register on line.
In an emergency
If you feel unable to keep yourself safe, you should call 999 or visit A&E.
Or, if urgent, you can contact NHS 111.
While you are waiting
There are a number of things you can read or use to prepare yourself while you are waiting for your first appointment:
Online or self-help resources
Our website has a wide range of useful information and links. You could try one of our MP3 downloads for help with relaxation or have a look at our comprehensive range of self-help guides.
- togetherall (formerly known as Big White Wall) provides 24/7 online peer and professional support, with trained counsellors
- meditation and relaxation resources - links and downloads to help you relax and learn some meditation techniques
- headstart cards - quick resources to help with common problems
- mental health team - if you have an emerging, enduring or severe mental health issue
- LUU advice centre - browse the online resources provided by the Union advice centre
- contacts for emergencies, GP, our support services, etc
You might like to try some external resources :
Or you can look at a longer list of A-Z of online resources to help you find information and advice on issues you may be facing.
Talk to your school or faculty
Is your problem about work or affecting your work? Your personal tutor or Education Service Officer may be able to help and should know if things are going on for you which are getting in the way of your work. See our list of faculties to find contact information.
Contact your GP
It might be worth getting yourself checked out, especially if you are feeling really depressed or physically run down. The Leeds Student Medical Practice also has a really useful website.
Emergency or crisis
If you need help in a crisis situation, see our contacts page for more information.
This page was last updated on 01/10/2021