What to do if you receive a suspicious, fraudulent, fake or scam phone call.

We are aware that a number of international students at universities in the UK have been targeted by fraudsters, pretending to work for the Home Office UK Visas and Immigration (UKVI), or for the police or another official authority in their home country.

These fraudsters phone students and say there is a problem with their visa or tell them they are suspected of a crime such as money laundering. The fraudsters usually ask for payment and personal details. This criminal activity has focussed on certain nationalities, including Indian and Chinese students.

Home Office UK Visas and Immigration advice

On the advice of the Home Office UK Visas and Immigration (UKVI), we are reassuring and advising students that the Home Office UK Visas and Immigration (UKVI), will NEVER phone a student to ask for additional payment or personal details. If a student receives a call asking for money or personal details, it is really important they end the call immediately.

What to look out for

A phone call from someone claiming to be from the Home Office UK Visas and Immigration (UKVI), or an official authority in a student’s home country. The caller will sound very convincing and can appear to be calling from a genuine Home Office or official authority telephone number. They may already have some personal information about the student they are calling. They may say a payment is needed urgently (in order to try to pressure the student into paying). They may ask the student to confirm or provide personal information, it is essential to say no immediately, end the call and then seek advice from the international student advice team in the International Student Office.

What to do if you have received a suspicious call

We encourage anyone who has received a suspicious call or is worried, to contact the International Student Office for advice. If you think that you have been a victim of fraud or targeted for fraud, contact the International Student Office for help by emailing internationalstudents@leeds.ac.uk, telephoning 0113 343 3930 or visiting the office on level 11 of the Marjorie and Arnold Ziff Building.

Further advice about frauds and scams.