Information for parents, guardians and family members

Student Counselling and Wellbeing offers a wide range of services to enable students to manage difficulties that may be preventing them achieving their personal or academic potential.

We recognise the importance of families and guardians in supporting students through testing and challenging times. There may be occasions when you are concerned or wish to find out what support is available with the University and Leeds.


Student Counselling and Wellbeing staff can advise and guide you through the relevant mental health services available within the University and outside.

The process starts with a initial appointment to determine each student's needs and then they are offered a range of services from follow up one to one counselling, groups and workshopsinformation and web resources.


Confidentiality is critical to the success of counselling. Once a student becomes a client of the Student Counselling and Wellbeing, we are bound by professional codes and legal guidance on information sharing and dis-colusure.

These codes and University protocol prevent us from providing any information about a student’s participation in counselling and wellbeing support without their express permission. This also means we can't tell you whether a student has attended counselling, or whether we have seen or heard from them, even if they have told you themselves that they are coming to Student Counselling and Wellbeing. Any information shared by a parent, family member or guardian to counselling staff will be discussed with the student if they are a client of the service.

Emergency concerns 

Student Counselling and Wellbeing is not an emergency service. If you are seriously concerned about a risk of suicide or severe mental health problems, it's best to contact the student's GP or the police, who have the necessary powers to take action in emergency cases.

The University Security Service (0113 343 2222) would be able to contact the relevant emergency services.

Jeanette Hannah, the University mental health advisor (0113 343 7458), would also be able to give advice on appropriate action. 

Please get in touch if you have any questions:

T: 0113 343 4107