Mitigating Circumstances Guidance

The Student Counselling and Wellbeing Service can provide a standard email to support a plea of mitigating circumstances. To be eligible for this, you must either be, or have been, attending appointments at the time of the circumstances you are seeking mitigation for. We are unable to provide statements retrospectively.

The Student Counselling and Wellbeing Service are not able to provide psychological or medical assessments. Where medical evidence is needed a letter from your GP or hospital consultant will be needed.

No information is given about a student without their consent.

If you have any questions about the Student Counselling and Wellbeing Service policy on providing evidence on mitigating circumstances, please feel free to contact us and speak to the Head of Service or a member of the team.

The University has published Amendments to the Mitigating Circumstances Guidance for the remainder of 2019/20 to take into consideration the current circumstances of all students during the COVID-19 pandemic.  This document supercedes the "Guidance Notes on Mitigating Circumstances" document referenced below.  It is important that students read this amended Guidance before making an application.

Students wishing to request an extension of time for submission of an in-course assessment should use the Extension Request Form (this is the Word version of the form given in Annex 1 of the "Amendments to the Mitigating Circumstances Guidance" document above).

Student who are unable to sit their assessments should use the Mitigating Circumstances Form.  This is the Word version of the form referred to in Annex 2 of the "Amendments to the Mitigating Circumstances Guidance" document above. 

Please be aware the information below relates to pre-COVID-19 and the guidance and forms above take their place. 

For up to date information regarding the University’s response to COVID-19 please see: and Student FAQs

This only applies to taught assessments. 

What are mitigating circumstances?

Mitigating circumstances are normally exceptional, short term, unforeseen and unpreventable events that may have a significantly disruptive effect on your ability to study. These events are over and above the course of everyday life, and normally outside of your control, and may affect your ability to attend lectures, prepare for seminars, complete coursework, revise for and attend examinations.

Guidance notes on mitigating circumstances (Word) are available to clarify the different types of adverse events considered by the University to be mitigating circumstances.  The guidance notes also set out the mitigating circumstances process in detail.   

Where you have requested reasonable adjustments and find that they have not been effective, or have not been put in place in time (particularly at the start of the year), you can also submit an application for mitigating circumstances where your studies have been impacted. It is accepted that, sometimes, it will take time to get the right support in place, for example in terms of examinations, and you should feel able to bring this to the attention of your school when it has affected your performance.  

If you experience a change in your circumstances which affects your ability to study to an extent that the adjustments put in place are not sufficient, or cannot fully mitigate the impact of disability, you should contact Disability Services for advice and further support.  A request for mitigation should also be considered. You will be required to provide evidence to support such claims.

How should I apply for mitigating circumstances? 

You should contact your Parent school as soon as possible to explain the situation and seek guidance.  Applications for circumstances you feel have affected specific pieces of coursework or examination preparation/performance should be lodged within 5 working days of the submission deadline, examination date or by the deadline published by your school.  You may also need to consider how to provide evidence for your application, which may require obtaining medical evidence. 

If you have mitigating circumstances and are unable to obtain supporting evidence at this time, due to the current coronavirus situation, please contact your school for further guidance.

You must complete the Mitigating Circumstances form (Word) and submit to your Parent School. All mitigating circumstances claims should be submitted to your Parent School, even if the module you are claiming for is taken in a different School.