Student Counselling and Wellbeing at Leeds University Union



SCW@LUU is a partnership between the Student Counselling and Wellbeing Service and Leeds University Union. 

Due to COVID-19 restrictions and requirements we will not be able to provide this service from the students union as we have previously and instead we will be offering this service on campus from one of the Student Information Points – details and directions will be provided when appointments are confirmed.

As all students are expected to return to campus we are aiming to offer our Same-day appointments on campus too, however in recognition that not everyone will be able to attend the campus we will be offering a mix of remote/ online appointments via the online platform Zoom and in-person on campus appointments – depending on what may be available on the day.

We will continue to offer the Same-day appointments between 9am and 4pm, Monday to Friday (except Bank Holidays and University closed days).

If you would like to book a Same-day appointment with one of our practitioners regarding your mental health and wellbeing, then please call to book on 0113 343 5038 or email us at, please ensure you provide us with the following information when seeking a Same-day Appointment via email:
* Full name
* Student ID
* Contact telephone number – we will need to call you to arrange your appointment.

We are aiming to provide a same day response to our students, however please be aware if demand is high you may be asked to get in touch the following day or later in the week. 
Please note: the partnership between Leeds University Union and Student Counselling and Wellbeing cannot provide supporting evidence towards mitigating circumstances
Please note: All other Student Counselling and Wellbeing support will continue for the time being, to be offered remotely through the online platform Zoom.

For up to date information regarding the University’s response to COVID-19 please see:  and Student FAQs


Sessions are with a member of the Student Counselling and Wellbeing team and you'll work together to explore the issue(s) that are causing difficultly or distress and identify the most appropriate advice, guidance or signposting to support. By the end of the appointment you will have a clear idea of the best next steps to take, which may include:

  • trying self-help resources and online programmes such as togetherall
  • applying for support through the Student Counselling and Wellbeing online self-referral form
  • support from within the school, wider University student support services, disability services, LUU/ Advice
  • Recommendation to make an appointment with your GP or advice and guidance about community-based support services such as Leeds LMWS (Leeds Mental Wellbeing Service)


Same-day appointments are offered as a ‘one off’, time limited (maximum 30 minutes) appointment. Same-day appointments are for students who may be experiencing emotional, psychological or mental health difficulties but are unsure of what, where or how to gain support. Same-day appointments are not available to any students already receiving support from or have submitted an online self-referral form to Student Counselling and Wellbeing.

If you already know that you want to access support through Student Counselling and Wellbeing then you should complete the online self-referral form. If you're not certain this is the right step for you, please book a same-day appointment.


To ensure the safety of all staff and students working and accessing the Same-day appointments we will be implementing a track and trace process; should any member of the team display symptoms indicative of COVID-19 we will contact any students who may have been in contact with them to let them know they should socially isolate for 14 days. We will provide you with a contact card when you attend an appointment and request that should you display symptoms indicative of COVID-19 you inform us immediately so that we can ensure any staff who were in contact with you are able to socially isolate for 14 days.


This was page was updated on 30 September 2020