Arrival support

When you have booked your travel, make sure you tell us your date and time of arrival and book our arrival services.

If you are a new international student or postgraduate researcher arriving in Leeds for the first time, we can help you have a smooth arrival.

Arrival services

Airport pick-up service

We offer a free pick-up service from Leeds Bradford Airport and Manchester Airport to our University campus for new international students and postgraduate researchers arriving in Leeds for the first time.

You must book your airport pick-up at least five days before your arrival. 

Before you make a booking, please make sure you have:

  • your accommodation address on arrival 
  • booked your transport to the UK (If you are travelling by plane, you will need your flight number) 
  • a valid student ID number 
  • details on the number of suitcases you’ll bring. You can bring a maximum of two large suitcases and one small suitcase on our vehicles.

Our international arrivals booking form will ask you to confirm all this information so make sure you have it ready in advance. 

If you are arriving at a different UK airport, we have useful information to help you arrange your own travel to Leeds.

Our what to bring page has information about what you need to pack for Leeds.

When and how to book your airport pick-up

The airport pick-up service is offered at key arrival times. Our airport pick-up service will be unavailable during the Spring break, from Wednesday 16 April until Thursday 24 April 2025.

If you plan to arrive during this time, you will need to make your own arrangements to travel to Leeds

  • New postgraduate researchers: you can book our airport pick-up service up until and including Tuesday 15 April 2025.
  • New students arriving in the summer: information on how to book your airport pick-up service will be available from May 2025, if you're joining the Leeds International Summer School or starting a pre-sessional language course in the summer.
  • New students arriving in Autumn: information about our autumn airport pick-up service will be on this page later in the year. 

After you’ve booked your airport pick-up

We’ll contact you to confirm the details of your transport at least two days before your arrival.

The confirmation will include details of who to contact in case you have any problems on your journey, including if you need to change any arrival information relating to your airport pick-up booking, such as updating your flight or accommodation details.

Essential items delivery

If your accommodation doesn’t provide kitchen equipment, bedding, or other essential items, you can order these to be delivered directly to your accommodation before you arrive through UniKitOut

Check what’s included with your accommodation and request what you need in advance to set you up for the best possible start.

International orientation support and resources

Access our orientation support before and after you arrive by visiting our orientation resources pages.

Contact

Get in touch with the Student Information Service with any questions about preparing for your time in Leeds. 

Our friendly team will be able to answer your questions or put you in touch with the right team on campus that can help you. 

International students