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Get help or support from the Student Information Service with anything to do with your time at Leeds.

Phone lines are open 9am to 5pm, Monday to Friday.

  • Phone the Student Information Service (from inside the UK): 0800 915 0402. You won’t be charged for calling this number.
  • Phone the Student Information Service (from outside the UK): +44 (0)113 343 7000.

Email the Student Information Service at studentinfo@leeds.ac.uk.

Filters

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Undergraduate fees and payments

Fees and funding

Queries about undergraduate tuition and exam fees – instalment plans, changing payment details and how to pay tuition and exam charges.

Location
Marjorie and Arnold Ziff building
Email
Phone
0113 343 6700

Accommodation fees and payments

Fees and funding

Queries about accommodation payments – instalment plans, changing payment details and how to pay accommodation fees.

Location
Marjorie and Arnold Ziff building
Email
Phone
0113 343 6700

LUU Student Exec Education Officer

Support and guidance

Responsible for representing students on all academic issues locally and nationally, making sure students are satisfied with the quality of education the University of Leeds provides.

Location
Leeds University Union
Email
Phone

Doctoral College Operations – Admissions

Studies

Postgraduate Research and Operations (Admissions and Registration) issues official letters of admission, manages the registration that follows, and maintains records for all research students.

Location
Marjorie and Arnold Ziff building
Email
Phone
0800 915 0402

Doctoral College Operations – Examination

Studies

For queries regarding postgraduate research examinations, for those studying, or supporting those studying, postgraduate research degrees (for example PhDs).

Location
Marjorie and Arnold Ziff building
Email
Phone
0800 915 0402

Student Counselling and Wellbeing Service

Support and guidance

Located at 19-21 Clarendon Place, the Student Counselling and Wellbeing Service provides counselling help to students who are experiencing emotional or psychological difficulties. It also aims to promote emotional wellbeing by offering a variety of activities designed to enhance students' coping skills during potentially stressful situations, with an increasing emphasis on using preventative measures.

Email
Phone
0113 343 4107

Student ID cards and official documents

Studies

Student ID cards for new students and replacements for lost, stolen and expired cards. Official documents, including Registration Status Certificates (proof of student status) Council Tax Exemption Certificates, Certificate of Module Enrolment, current student transcripts and bank letters.

Email
Phone
0800 915 0402

Student Counselling Services (Mental Health Advisors)

Support and guidance

Located at 4 Lifton Place, the Mental Health Advisors are part of the Student Counselling and Wellbeing Service. If you are experiencing a mental health difficulty, the Mental Health Team can provide a range of free, confidential support appropriate to your personal and academic needs.

Email
Phone
0113 343 4107

Doctoral college operations - Progression and Monitoring

Studies

For queries regarding the progression of postgraduate researchers, including transfer and extension and suspension requests

Location
Marjorie and Arnold Ziff building
Email
Phone
0800 915 0402