I really appreciate your timely and effective help when I was overwhelmed! All your advice and concern have helped me as a student in a foreign country, you made me feel supported and not alone. Before I contacted Report+Support, I was very flustered, and I was afraid that the experience and accident would lead me to a mental breakdown, darkness, and difficulty in graduating. Fortunately, you saved what could have been a bad study abroad experience for me and you have given me a very good impression of this university and this country.  Without your help, I probably would not have known how to work through this at all, and I would not have been encouraged by you to focus on my personal mental health and well-being. Thank you so much for reaching out to me at a time when I was at my most helpless.