Common problems

A financial assessment delay, a household income change or lack of eligibility information may affect your Leeds Bursary payment.

Details below give answers to some of the more common problems with receiving your payment. If you do not find an answer then contact the Funding team

We have not confirmed your eligibility

If you think you are eligible for the Leeds Bursary but we have not confirmed you will receive any money, it may be due to one of the following reasons:

Your household income exceeds £36,600

Check with your sponsor (parent, guardian, partner) to see if the household income amount is accurate.

Student Finance England have not informed the University of your household income

This could be because you or your parents did not give consent for Student Finance England to share your income details with the University when you completed your tuition fee loan application.

Call Student Finance England to check the status of your application.

Student Finance England have not completed your income assessment

Your payment dates will not be affected provided that your assessment is complete and we have received your household income by January.

We can backdate your payment if your assessment isn't completed until after January.

A change in your household income

You can ask Student Finance England to reassess you if you think your household income has dropped by 15% or more since you were assessed. They will tell us the result so we can adjust your bursary accordingly.